Data Deletion Policy
Last Updated: March 10, 2026
Syntexco Business Consultancy Private Limited ("Syntexco", "we", "our", or "us") gives you full control over your personal data. If you have used our applications (such as our Letterhead App) and logged in using third-party services like Facebook, you can request the complete deletion of your data at any time.
1. How to Request Data Deletion
To request the deletion of your personal data, you can follow either of the methods below:
Method A: Email Request
You can send an email to our support team requesting data deletion:
- Email Address: support@syntexco.com
- Subject: Data Deletion Request
- Information Required: Please include the email address associated with your account so we can locate your information.
Method B: Facebook Platform Deletion
If you used Facebook Login to access our applications, you can remove our app's access and request data deletion directly through Facebook:
- Go to your Facebook Account's Settings & Privacy.
- Click on Settings.
- Look for Apps and Websites and you will see all the apps and websites you linked with your Facebook.
- Search for our App and click Remove.
- Optionally, you can click View Removed Apps and Websites and click on Send Request to ask us to delete any data we may still have.
2. What Happens When Your Data is Deleted?
- Your account will be permanently closed and all associated personal information (such as your name, email address, and profile picture) will be erased from our active databases.
- Any documents or configurations you saved within our applications will be permanently deleted and cannot be recovered.
- Please note that we may retain certain information for legal, accounting, or security tracking purposes, as required or permitted by law.
3. Processing Time
We process all data deletion requests within 7 to 14 business days. You will receive a confirmation email once your data has been successfully deleted from our systems.
4. Contact Us
If you have any questions or need further assistance with your data deletion request, please reach out to us:
Syntexco Business Consultancy Private Limited
Pune, Maharashtra, India
Email: support@syntexco.com